Shipping & Delivery Policy
Indi3s is committed to delivering products in a timely, safe, and reliable manner. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered once a purchase is successfully placed on our website. By placing an order with Indi3s, you agree to the terms described in this policy.
Orders are generally processed after successful confirmation of payment. Processing times may vary depending on product availability, order volume, and operational considerations. Orders placed on weekends or public holidays are processed on the next working day. Indi3s reserves the right to cancel or delay orders in case of unforeseen circumstances, incorrect information, or issues related to inventory or verification.
Shipping timelines provided at the time of checkout are estimated and may vary based on the delivery location, courier partner, and external factors beyond our control. While Indi3s makes every effort to ensure timely delivery, delays may occur due to weather conditions, transportation disruptions, regulatory requirements, or other logistical challenges. Such delays do not entitle the customer to compensation unless required by applicable law.
Delivery is considered complete once the product is handed over to the customer or an authorized recipient at the provided shipping address. Customers are responsible for ensuring that the delivery address and contact details are accurate and complete. Indi3s shall not be responsible for delays, non-delivery, or additional charges arising from incorrect or incomplete shipping information.
Shipping charges, if applicable, are calculated and displayed during the checkout process. These charges may vary based on order value, weight, location, or promotional offers. Indi3s reserves the right to modify shipping fees or delivery methods at any time without prior notice.
In the event that an order arrives damaged, tampered with, or incomplete, customers are advised to report the issue to Indi3s within a reasonable timeframe after delivery. Supporting information such as images or order details may be required for verification. Resolution of such issues will be handled in accordance with Indi3s’ return and refund policy.
Indi3s currently delivers to serviceable locations as determined by its logistics partners. Delivery availability may be subject to regional restrictions or changes in service coverage. Indi3s is not responsible for delays or non-delivery to locations that fall outside of serviceable areas.
Ownership and risk of the products pass to the customer upon successful delivery. Indi3s shall not be liable for loss, damage, or delay once the order has been delivered as per the provided details.
Indi3s reserves the right to update or modify this Shipping & Delivery Policy at any time to reflect changes in operations, logistics partners, or legal requirements. Continued use of the website and placement of orders after any updates signifies acceptance of the revised policy.
For any questions, concerns, or assistance related to shipping and delivery, customers are encouraged to contact Indi3s through the official support channels provided on the website.